Your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Return Eligibility
We accept returns within 30 days of delivery. To be eligible for a return, the item must:
- Be unused and in the same condition as received
- Include all original packaging and accessories
- Have a valid order number or proof of purchase
Non-Returnable Items
Certain items are not eligible for return, including:
- Items marked as final sale or clearance
- Opened personal care products (e.g., perfumes, cosmetics)
- Gift cards or downloadable software
How to Request a Return
- Contact our support team at [email protected] with your order number.
- We will provide a return shipping address and instructions.
- Ship the item back using a trackable method.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 5–7 business days.
Exchanges
If you received a defective or wrong item, we are happy to replace it. Please contact us with photo evidence within 7 days of delivery.
Return Shipping Fees
Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect product).
Late or Missing Refunds
If you haven’t received your refund after 7 business days, please check with your bank. If the issue persists, contact us for assistance.
Need help? Contact our support team.
